California Accessibility Laws Create Small Business Liability

Have you ever walked into a public restroom inthere is a small group of opportunists who have
California and wondered about the odd placement ofpartnered with a few law firms to track down and file
a mirror on the wall or the unusual spacing of fixtures?suit against any business where they can find even
If so, you have gotten a glimpse of what Californiathe most trivial violation. These law firms appear to be
builders, remodelers, owners, developers, architects, asresponsible for the majority of ADA lawsuits -- in fact,
well as planning and code officials, are required tothere have been over 1,000 ADA accessibility suits
address every time they build, remodel, or repair afiled by just one professional plaintiff. That 1,000-suit
public facility -- any building open to the public. By law,plaintiff, George Louie, canvasses Northern California
they must follow the most-current accessibilitysmall businesses and calls himself a rebellious litigant. In
requirements in the California Building Code (Title 24),Southern California, another litigant ADA enforcer,
the Americans with Disabilities Act AccessibilityJared Molski, has filed close to 500 lawsuits against
Guidelines for Buildings and Facilities (ADAAG), andgas stations, bowling alleys and small businesses.
related materials. These California requirements, whichMolski has dubbed himself as the Sheriff.
are much stricter than those in the Federal ADAMaybe California provides a fertile litigious society that
(Americans with Disabilities Act), apply to allfuels this wildfire of lawsuits. Two California ADA
commercial and public buildings and public areas in thestatutes provide either $1,000 or $4,000 in minimum
state. This includes restaurants, theaters, factories,damages, plus attorney fees, for each successful
hotels, motels, just to name a few.claimant. An aggressive, highly observant claimant can
These accessibility standards require that all membersmaximize these awards by individually listing each
of the public, virtually without exception, have access.condition he finds. Some file for damages against
The design must be approved by local zoning boardsdozens of businesses at a time. This is the plight small
before the plans are approved. Accessibility standardsbusiness owners find themselves in. Many of them,
apply not only to new construction, but may be appliedwhen faced with such a lawsuit, end up just handing
to remodeling or renovation of existing buildings. Thisthousands in cash to the complainant, rather than
affects many older businesses.fighting a court battle that will likely cost them even
The 2000 Census identified nearly 6.2 millionmore.
Californians as having a disability. By the year 2010, thisPart of the problem is, ironically, that California
number is expected to increase to 11 million. Californiastandards are higher than those mandated by the
state government is responsible for providing serviceFederal ADA. In some cases, state and federal
to all citizens, and accessibility laws ensure that theseregulations are in direct conflict. A business can follow
services are extended to those with disabilities.ADA requirements to the letter and still be in violation
The Americans with Disabilities Act (ADA) wasof California law. It is estimated that only 5 percent of
enacted in 1990 to improve access for the disabled toCalifornia public buildings are in complete compliance.
almost every public business. Buildings are required toFew building inspectors and architects are fully
have barrier-free entryways, toilet facilities designedinformed on every nuance of state compliance
for wheelchair access, signs in Braille, low countertops,standards. The ADA and California requirements for
obstacle-free passageways, reserved parking, andbuilding accessibility are given in intricate, technical detail
numerous other features. Despite the enactment ofin state pamphlets. However, without any illustrations or
the ADA, many in the disabled community report thatdiagrams, where the contractor can see how to build
a majority of businesses have made little or no effortto those requirements, many are just making their best
to comply with this 15-year-old law.guess. Add to the misinformation and flawed
For this reason, some people with disabilities haveinterpretation the law firms that make their fortunes by
made it their crusade to ensure that the law issending clients in wheelchairs to find accessibility
followed. While most disabled customers areviolations, and you have a big problem for California
motivated by a sincere desire to ensure access for all,businesses and the contractors who build for them.