Integrating the Marketing and Sales Functions Within A Company

We see many companies still suffering from thesingle well-optimized function inside your company.
traditional struggle between the marketing silo and theFinding marketing and sales talent at the executive
sales silo inside their businesses. Is this happening inlevel that understands both disciplines is not an easy
your firm? It doesn't have to be that way. Frequently,task for the reasons that I mentioned before. It's often
marketing and sales spend too much time and energydifficult to find someone who has both marketing and
competing with each other for resources and a CEO'ssales backgrounds, but it's essential.
attention, as opposed to taking a more enlightenedOne way to find someone who has a strong
approach: focusing on integrating their efforts in ordermarketing and sales background is to recruit people
to optimize the company's overall revenue growth.who have international sales and marketing
Why is this traditional rivalry so acute in so manyexperience. Why? People who've worked in
businesses today? Well for one thing, part of the rootinternational sales and marketing often have been
cause stems from the fact that salespeople andforced to take a much more generalist view of
marketing often come up through different tracks ofintegrating those two functions than their counterparts
the company and are taught different skill sets.who work in North American sales/marketing. Finding a
Another reason is because they often vie for thetalented individual who has a broader, more global view
same budget resources. As a result, sales andcan provide a tremendous boost to your company, in
marketing people are sometimes suspicious of eachterms of improving its ability to optimize its marketing
other and view themselves as competitors.and sales spending. When integrated properly, the
Salespeople believe that sales are the only solution forworkflows between the two departments and
generating more revenue, and often times complainefficiencies that can be gained will drive more sales
about sales lead quality or promotional programleads in your door and more revenue to your top line.
effectiveness. On the other hand, marketing peopleSo if your company has a problem with silos between
feel that they provide a much more efficient meansmarketing and sales, think about finding new
for capturing new customers at a lot lower cost, thanenlightened leadership that can take a more holistic
salespeople.approach. Also, consider cross-pollinating and
What most companies fail to understand is thecross-training different people by rotating salespeople
integration of marketing and sales can be a veryinto your marketing department and vice versa, so that
powerful tool for transforming your company'sthey can develop a greater appreciation and
business.experience on the other side of the fence from where
If your company is looking to try to integrate itsthey traditionally have worked. This will help you to
marketing and sales department, you need to start byimprove integration and team building between those
hiring or recruiting marketing and sales leadership thattwo groups within your company, and make you a lot
takes an enlightened, holistic approach to the twomore effective.
disciplines and can integrate the interests of both into a