The Dos and Don'ts of Sales Management

Owning a staffing agency, we come across allallow the sales force to generate new ideas as how
different types of sales managers and, subsequentlyto make the company better and allow them to
sales management styles. The majority of salescontinually learn and feel as if they are an integral part
professionals who have been responsible for businessto the organization's success. When all is said and
development before know the ins and outs of salesdone, don't put the sales force to sleep.
management, however there are certain managementKeeping close track of P & L - even if this is not your
traits that lend themselves to forming a cohesive team.duty, having an idea of where your team stands
Below, you will find both some positive managementfinancially can allow you to leverage this information to
styles as well as some mistakes that those who are inheighten the chance of business development
charge of a sales force frequently make and thatsuccess.
have very negative consequences.Negative Sales Management Techniques:
Positive Techniques of Running a Sales Force:Not appreciating or properly recognizing employees -
Hiring from all different backgrounds - Hiring salesas a sales manager, doing this will get you in hot water
representatives from within the sales manger's industryand will leave you open to turnover after turnover. If a
lowers ramp up time and, thus provides a quicker ROI.sales representative is going above and beyond, make
Conversely, when hiring it is also best to seek outsure you recognize and show appreciation for their
potential sales stars from different professional, culturalwork.
and educational backgrounds.This also means going to bat for employees who
Using this format when hiring provides a diverse salesneed raises as well.
team that will give the potential and current clientsCreating a bureaucracy - employee recognition should
more of an opportunity to choose what type ofbe based on performance and nothing else. For any
person they wish deal with.person, regardless of professional position, it is hard not
For example, if you have clients in Europe, procuringto play favorites. However as the leader of a business
sales representatives who speak French and Spanishdevelopment team, you have no choice; the
can be a huge advantage.consequences are too dire.
Giving the employees enough autonomy -Keeping on employees who do not produce - as a
micromanaging, in a lot of companies is a hugesales manager, you must create an atmosphere that is
problem that is hard to get rid of. This is mainly due toconducive to hard work. It may be hard to let some
the fact that getting rid of a business developmentsales representatives go whom you truly like, but to be
leader who is engaging is this type of managementsuccessful as a sales manager, it is a necessary evil.
costs money and leaves a management slot openBeing afraid of hiring those smarter than you - the
that many representatives are going to pursue.entire point of hiring, regardless of industry or level of
After the new management hire is made, then theemployee is procuring those who are more talented
current sales representatives who do not get thethan you. The majority of business development heads
promotion, may be tempted to seek a sales or salesand VPs know this, however for those sales
management position elsewhere.managers who do not, failing to employ more talented
Training the employees well and keeping themindividuals than yourself can only result in hurting
engaged - as a sales manager, you must alwaysrevenue numbers.